This agreement is supplementary to the Key Facts document and Client Agreement I have already discussed and supplied you with and sets out the basis on which we charge for our ongoing services.

We recognise that all our clients have different financial needs and objectives and we will build a plan appropriate to the needs of each client.  To clarify the expectations of all parties and to provide transparency of charges, we set out in this document the services available and associated costs.  Please feel free to contact us if you wish to discuss any aspect of these terms.


The Financial Planning Process

There are four stages of the financial planning process, each of which is separately costed, although the initial consultation is at our cost:

  • Initial consultation.
  • Review and Recommendation.
  • Arranging and Setting up your Investment A or B.
  • Ongoing Service and Reviews.
Each of these services and the associated costs are explained below.


Initial Consultation

The initial consultation will comprise of:

  • An initial meeting with one of our qualified financial advisers.
  • An opportunity to ask questions and understand what we do.
  • Opportunity for us to establish what your financial needs are.
  • Discuss our service propositions and costs involved.
There is no charge for this initial consultation.


Simple Review & Verbal Recommendation A – included free of charge.

We will carry out an assessment of your financial circumstances at the outset to establish your financial planning requirements and arrange a second meeting if required, to report our findings. If the advice you require is relatively simple, we will also prepare a verbal recommendation and illustrations for you free of charge. This will include:

  • Understanding your situation by gathering information in a basic fact find about your existing financial arrangements and personal circumstances.
  • Understanding of your investment knowledge and attitude and tolerance towards investment risk.
  • Verbal recommendation of an asset allocation model that matches your investment risk profile and the subsequent assessment and suitability of any existing investments including illustrations.


Complex Review & Written Recommendation B – £500 refundable on implementation.

We will carry out an assessment of your financial circumstances at the outset to establish your financial planning requirements and arrange a second meeting if required.  This will include:

  • Understanding your situation by gathering information in a detailed fact find about your existing financial arrangements and personal circumstances.
  • Understanding of your investment knowledge and attitude and tolerance towards investment risk.
  • Asset allocation model that matches your investment risk profile and the subsequent assessment and suitability of any existing investments including illustrations.
  • Written recommendation including comparisons of available options and comparison calculations.


Arranging and Setting up your Investment/Advice Plan

  • The arranging and setting up of our investment recommendation includes where appropriate: Handling of all fund and policy administration on your behalf.
  • Regular updates to keep you informed of progress.
  • Ensure all your documents are issued in line with your expectations.
  • Confirmation of all actions taken on your behalf in writing.


Our fees for this part of the service are covered in detail within our Key Facts document and client agreement which should be read in conjunction with this document.


Ongoing Service and Reviews

Your financial and personal objectives may change over time due to changes in your lifestyle or circumstances as well as changes in market conditions over time. We believe it is essential to ensure that the investment portfolio we recommend continues to meet your lifestyle and investment objectives as well as current market conditions.  Our ongoing review service offers:

  • Structured reviews
  • Re- assessment of your circumstances and any changes to your plans that are needed
  • Regular updates and information regarding your investments and current market conditions
  • Ongoing support with correspondence and administration issues and rule changes


Where you would like an alternative service or no ongoing service

We recognise that all clients do not have the same service requirements and we may agree to a different level of service and charge accordingly if required.  Our charges are guaranteed not to increase within the first 12 months of your contract with us.  Should we need to increase our charges after this period, you will be given notice of this fact and the opportunity to decide whether to continue with the revised level of charges.

It should be noted that it is not compulsory for you to sign up to one of our advised services and we do offer a transactional service with a reduced service fee; you are free to transfer your funds away from Veracity Financial Planning’s agency at any time at no cost. If you no longer wish to receive and pay for ongoing advice, you are free to transfer your funds away from Veracity Financial Planning at any time without charge.

You may if you wish to, leave the funds under Veracity Financial Planning without advice but we reserve the right to charge you an admin fee of 0.20%/yr of the fund value to cover our online access to fund valuations, our regulatory, insurance and administration costs.

Our fees for an ongoing service and review are set out in the following table:

 Service Proposition Schedule Proposition 3 Proposition 2 Proposition 1 Proposition  4 Proposition 5
Investment amount £250,000+ £100,000
to £250,00
£0 to
£100,000
DFM overview Service Transactional

Authorised and regulated advice Yes Yes Yes Yes Yes
Regulatory governance, guidance and payment of fees Yes Yes Yes Yes Yes
Industry rules and regulation change updates Yes Yes Yes Yes No

Continued professional development Yes Yes Yes Yes Yes
Access to advice by phone at all times Yes Yes Yes Yes Hourly Rate
24/7 online access Yes Yes Yes Yes Yes
Quarter portfolio/fund switches Yes Yes Yes No 0.5% of fund value
Client review meetings at client's preferred location. Yes Yes Yes Yes £500

Ongoing Provider/Portfolio/Fund research and recommendation Yes Yes Yes No 0.5% of fund value
Assisting clients to make informed decisions, recommendations and suitability reports Yes Yes Yes No 0.5% of fund value

Client meetings on change of personal circumstances Yes Yes Yes Yes £500

24 Month Client Review Meeting No No Yes No £500
12 Month Client Review Meeting No Yes No Yes £500
6 month Review Meeting Yes No No No £500
12 Month Written Review No Yes Yes No No
6 Month Written Review Yes No No No No
Forecasting Yes Yes Yes No No
Annual Life Planning Written Review Yes No No No £350/£750/£1,000
Fund Switches

No No No No 0.25% value of funds switched
Minimum Cost  £1,250/yr

 £500/yr

£350/yr

£1,500/yr min

£350/yr
Cost based on the total value of your investments 0.5%

0.5%

0.5%

£1,500/yr

0.20%








































I/We would like to subscribe to the following ongoing service option:
(please tick the appropriate box)


Service Proposition 1 (Funds of £0 – £100,000/Annual written review/24 month client review on request)
I/We understand that the fee for this service is a 0.5% of the value of the relevant investments each year.

Service Proposition 2 (Funds of £100,001 to £250,000/Annual written review/12 month client review on request)
I/We understand that the fee for this service is 0.5% of the value of the relevant investments each year.

Service Proposition 3 (Funds of £250,000 plus/half a yearly written review/ 6-month client review on request) (Includes drawdown contracts where income is being taken under 250k)
I/We understand that the fee for this service is 0.5% of the value of the relevant investments each year.

Service Proposition 4 (Discretionary Fund Manager (DFM) Monitoring and overview with annual client review)
I/We understand that the fee for this service is a flat fee of £1,500 per year and is a DFM overview and monitoring only service with no investment advice.

Service Proposition 5 (Transactional only)
I/We understand that this service does not involve any on-going advice service I understand that a minimum initial advice charge of £1,500 will apply, and also a regulation fee of 0.2% per year, additional charges will apply for review meetings, plan administration and fund switch fees.

Service Proposition 6: - Annual Review Service (No monies invested or managed by Veracity)
I/We understand that the fee for this service is a flat fee of £25/£50/£75/£100 per Month by
Direct Debit/Standing Order.

Service Proposition 7  (Group Personal Pension)
I/We understand that the fee for this service is an initial fixed fee and an ongoing fixed fee if required, based on the number of employees as agreed in our client engagement letter.

I/We wish for the cost of the ongoing service to be paid by deduction from the policies we hold     

I/We wish for the cost of the ongoing service to be charged directly to me on a monthly/yearly basis

Our Independent Financial Advisers are usually happy to meet at our clients' preferred location and time and to have detailed initial discussions with no obligation.

Please contact us by calling 01949 836173 or email us on This email address is being protected from spambots. You need JavaScript enabled to view it.